Utilizing Qualitative Data to Inform Human Trafficking Programming in Ontario

Wed, September 17 | 11:15 AM EDT–12:15 PM EDT
Topic: Conceptual | Knowledge Level: Intermediate

Zoli Kertesz, MPPAL, PG Dip, BA and Kay Hillyer, MA

This presentation examines the importance of qualitative data obtained directly from interactions with human trafficking (HT) service providers in Peel, Ontario, Canada in order to better understand human trafficking trends. Front-line service providers directly interact with victims/survivors of HT, and in doing so, they are knowledge-holders of anecdotal evidence that can be utilized to better understand emerging issues and trends in the HT sector beyond what is quantitatively captured and published. Some of these trends identified include complexities associated with victims/survivors over the age of 25, sextortion, forced pregnancy, stigma and shame associated with culturally imposed barriers to disclosure, and suicide. It examines an overreliance on quantitative data when determining service portfolios and programs for vulnerable populations even though there is a consensus that sex-based crimes, intimate partner crimes, and trafficking crimes are severely underreported. The presentation discusses these trends and the power of anecdotal information, interconnectivity of various service providers, and the importance of working together. Service providers who directly support victims/survivors are in a unique position to identify a “trend” and develop appropriate programs to address it. Oftentimes, trends require significant quantitative data to validate its existence, and by the time it becomes a statistic, it has already occurred albeit undetected. An analysis of emerging issues and trends obtained through qualitative data can inform service providers in the HT sector in the development and utilization of proactive programming.

Trigger Warning: This presentation contains information (written, spoken, or visual) that may be triggering or (re)traumatizing to attendees.


Presentation Objectives
  • Highlight the importance of qualitative evidence obtained by HT service providers to identify and address emerging issues and trends in human trafficking
  • Bring awareness to ongoing undocumented trends in trafficking
  • Explain strategies to address trends that may not be displayed in data
  • Provide potential solutions to protect clients who may be being trafficked
About the Presenters
Zoli Kertesz, MPPAL, PG Dip, BA

Zoli Kertesz works for the Region of Peel and supports the Peel Anti-Human Sex Trafficking Program. Zoli’s previous work experience includes over ten years in a corrections/policing capacity with the Youth Justice Division of Ontario’s Ministry of Children, Community and Social Services (MCCSS) and the Toronto Police Service’s Court Services Division.


Kay Hillyer, MA

Kay Hiller works for the Region of Peel and supports the Peel Anti-Human Sex Trafficking Program. Kay’s previous work experience includes five years working with various governments with a focus on program development, intimate partner violence, and crime reduction through addressing vulnerabilities. She holds a master’s degree from the University of Guelph.